When are you open?

The castle is open all year round
From January to mid-February we are open weekends only 10am – 4pm
From mid-February to the end of March we are open every day 10am – 4pm
From April to the end of October we are open every day 10am – 5pm
From end of October to early January we are open every day 10am – 4pm (with the exception of Christmas Day when we are closed).
The castle may also be closed for Festivals and private events – please check HERE for specific dates.

Do you have guided tours?

Archaeologist Leon Bracelin conducts tours on the first three Saturdays of the month from April to September.
If you would like a private tour with Leon, please contact him at leon@bracelin.co.uk
Carol Overs also takes group tours of the castle in the role of ‘Lady Caroline’. She can be contacted at carolovers@hotmail.com

Are dogs allowed?

Well behaved dogs are welcome to enter the castle. 
They must be kept on a lead at all times and cleaned up after if necessary!

Do I need to book online before visiting?

Although online booking is available, you do not need to book online for visits on a normal opening day.
For special events such as ‘Meet Father Christmas’ you will need to book online to avoid disappointment.

Do I need to book for my child who is under 5 years old?

Although under 5s enter free, you do need to book a complimentary ticket for them online.
If they would like to participate in any activities at the castle, such as the Easter trail, or Meet Father Christmas, there is a separate cost, tickets for which can be purchased online.

Can I arrive at a different time to that on my ticket bought online?

Your ticket entitles you to free entry to the castle on the day you have booked for at any time during opening hours.  Please note that the last entry / re-entry into the castle is 45 minutes before closing.

Is there an onsite car park?

There is no on-site parking at the castle.
There is a pay and display car park in Castle Square and on the streets. There are other, cheaper car parks at a little distance from the castle, and the Park & Ride bus from Ludlow Eco—Park. See Directions/Parking for more details.

I have a question about access to the castle, what should I do?

Accessibility information can be found HERE.
If you still have questions please contact the office at info@ludlowcastle.com or call 01584 874465.

Can I bring a pushchair into the castle?

Pushchairs and prams are allowed in the castle.
Please note that if entering the shop before leaving the castle, you will need to exit the shop the same way and go out via the main gates – ask a member of staff for help.

Can I buy something to eat at the Castle?

Chapter 66 restaurant-café is situated next to the ticket office (turn right at the main gates and then go straight ahead). 
If it is an ice-cream you are after, these are on sale in our gift shop.

Can I bring a picnic?

You are very welcome to bring a picnic with you. We have several picnic benches in the outer bailey of the castle.  We ask that you either take your rubbish home with you or dispose of it in the bins provided.

Does the castle have seating?

There are some picnic benches in the outer bailey and one bench in the inner bailey.

Can I take photos?

You are welcome to take photos for your own use. Commercial photography and photo shoots are only permitted if arranged in advance. Please complete this FORM for more details.