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Ludlow Castle Privacy Policy

General Data Protection Regulation (GDPR)

 Who we are: The Powis Estates (The Estate) are a collective of privately-owned property interests and are managed on a day-to-day basis from the Estate Office, Dairy Square, Red Lane, Welshpool. SY21 8RG.

Our commitment:
The Estate holds information about many individuals and organisations so that it can carry out its work efficiently and economically. The Estate is committed to holding all information securely and confidentially, such information will be needed in relation to its work. The Estate records information when a member of the public, a tenant, a supplier contractor or other associated person makes contact with the Estate their contact information will be used to respond to the enquiry. To enable the Estate to respond to an enquiry details may be passed on to the appropriate person in order to respond. The Regulation requires the Estate to provide you with certain information about the information it holds and this is set out below.

How we collect or obtain personal data about you:
We collect personal data about you when you provide it to us, such as when you contact us directly by email, telephone, in writing or in person. We may also receive data about you from third parties such as (but not exclusively) family members, other advisers, providers of services to you and other third party regulatory and professional bodies. The type of data we collect about you may include information such as your name, address, contact details and date of birth. We may also collect information such as your bank details or information in connection with your business or property. The type of information we will hold will depend on the relationship we have with you. We do not use cookies or otherwise collect data of who has looked at our website and we do not utilise records for profiling visitors to our website.

Storing and Sharing your information:
Information is held by the Powis Estates on a secure server based in the UK and in paper files which are stored securely when not in use. We also store information, such as telephone numbers, on mobile communication devices. All electronic equipment which may contain your personal information is protected by secure passwords and we have a contract with a third-party outside consultancy to provide IT software and security. Our IT service providers are able to access our systems for service and maintenance requirements. We may need to share information about you with various people and organisations connected to our business along with for other administrative, legal and regulatory requirements. We do have links on our website to other websites from time to time that we consider relevant to our website. We do not record whether you use such links. We are not responsible for the contents of any third-party website and you should please satisfy yourself that you are content with the policies of such third-party websites.

Why we need to hold this data and for how long:
The General Data Protection Regulation requires us to identify a legal basis for holding your information and to make you aware of your rights in connection with the information we hold. The lawful basis for which we hold date will be from one of the following: • Consent • Contract • Legal Obligation • Public Task • Vital Interest • Legitimate Interest We hold information about various people in connection with the management of the Powis Estates. An example would be information about tenants of property where our lawful basis for holding this information is that we have a legitimate interest in holding the information in connection with the management of the property. We also hold information about our staff. The need for this arises through their contracts of employment and is therefore based on the lawful basis of contract. We also have a legal obligation and legitimate interest in holding this information to ensure compliance with our obligations as an employer.

Transfer to other countries and automated data processing:
We do not routinely transfer information to any other countries or undertake automated processing of personal data.

Criteria for retention:
We hold such information for a minimum of six years on our paper files, after which they may be destroyed under secure arrangements. We may hold such information for longer periods of time, sometimes indefinitely, if deemed sensible to do so for the proper record keeping of the Powis Estates.

Your rights:
You have rights to withdraw your consent and to erasure of information about you where this is the only lawful basis on which we hold your information. You have the right to erasure where the only basis for which we hold your information is contract. However, we may nevertheless have a legal obligation to retain your information for a limited period even where you seek erasure. You have no rights to erasure or objection where we have a legal obligation to hold information about you. You have a right to erasure and to object where we hold information for our legitimate interests. You have a right to complain to the Information Commissioners Office about the information we hold or the way we use it. If you wish to know what information we hold about you, please make a subject access request in writing to the Estate office. Our web site is hosted and maintained by The Curious. Their privacy policy can be found at


This is the Cookie Policy for Powis Estates, accessible from

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

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Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: